Responsible Gaming at BETJILI
Cashback and rewards make play more fun, but they are never a reason to chase losses. Gambling at BETJILI is entertainment for verified adults aged 21 and over, here are the tools and support to keep it that way.
Tools built into your account
Every BETJILI account includes responsible-gaming controls you can set yourself, without contacting support. Use them proactively: they work best set before a session, not after a bad one.
- Deposit limits: cap what you can add per day, week or month
- Loss limits: cap net losses over a period you choose
- Reality checks: session-time reminders that prompt you to pause
- Self-exclusion: lock your account for a set period when you need a break
Signs to watch for
Be honest with yourself about the warning signs. Reach for the tools above, or step away entirely, if any of these feel familiar:
- Betting more than you planned or can comfortably afford
- Chasing losses to win money back, including to hit a cashback threshold
- Borrowing money or neglecting responsibilities to keep playing
- Feeling anxious, irritable or secretive about your play
Where to get help
If gambling stops being fun, support is free and confidential. Call the National Center for Mental Health (NCMH) crisis hotline at 1553, use self-exclusion in your account, or contact our support team, who will action a cooling-off period without hassle. Remember the ground rules: players must be 21 or older, accounts must be in your own name, and no amount of play guarantees a win.
Frequently Asked Questions
How do I take a break from BETJILI?
Use self-exclusion in your account settings to lock your account for a chosen period, or ask support for a cooling-off. During self-exclusion you cannot deposit or play until the period ends.
Can I limit my deposits?
Yes. Set daily, weekly or monthly deposit limits, and loss limits, from your account dashboard at any time. Lowering a limit takes effect promptly; raising one may include a short delay.
Who can I call for support?
The NCMH crisis hotline at 1553 is free, confidential and available for anyone in the Philippines affected by gambling. BETJILI support can also help you set limits or self-exclude.